The Largest Privately Owned Carpet Repairs Company in New Zealand
Our reputation for quality workmanship, honesty and integrity, therefore, has made Carpet Repairs Auckland the largest privately owned carpet cleaning business in New Zealand. We have over 25 years in the carpet and upholstery cleaning industry.
We are recognised as industry leaders and we set much of the industry standards here in New Zealand, providing Our clients with the highest international standards of carpet & upholstery cleaning.
Hi Tech Powerful Equipment
Carpet Repairs Auckland modern, hi tech powerful truck mounted machines are the latest available internationally. Carpet Repairs Auckland in-house manufactured truck-mount machines are developed by our own engineers since 1996. Now at a point where they are cleaning 5 times better than the conventional electric/portable machines and even Carpet Repairs Auckland van mounted machines.
This top quality equipment has given Carpet Repairs Auckland a huge advantage over Carpet Repairs Auckland competition. 99% of Carpet Repairs Auckland surveyed customers stating that they are “Very happy!” with the service, which is why Carpet Repairs Auckland demand and growth is so strong.
The only manufacturers of the “Truck-mounted” machines in New Zealand.
We are proud to work for SIS, AA and Vero Insurance Companies, Fletchers, Tyco and numerous other property managers and New Zealand wide commercial clients.
Graeme Stephens (owner of Carpet Repairs Auckland) is certified with the International Institute of Carpet & Restorative Cleaning (IICRC), in the following trades:
- Water Damage Restoration (& Advanced)
- Carpet Spot & Restorative Dyeing,
- Master Fire & Smoke Restoration
- Stain Removal
- Carpet Repairs & Installation
- Oriental Rug Cleaning & Restoration
- Carpet Cleaning
- Upholstery & Drapery Cleaning
- Odour Decontamination
- 2001 Master Restoration Technician
1987 – Commencing business in 1987 Graeme Stephens started the company. Firstly specialised in cleaning up the heavily stained carpets and upholstery inside newly imported Japanese vehicles. These were particularly soiled due to years of Japanese air pollution, using portable steam extraction units. The very best in knowledge and cleaning solutions are required for this kind of restoration cleaning
1991 – Graeme started getting serious about the business, working increasingly long Hours, eventually hiring additional staff, (including Mary whom would later marry Graeme.) A second mortgage loan is taken out to purchase bigger and better equipment. This was necessary to handle the growing demand. At this stage portable steam extraction and dry chem cleaning options were now available to clients. From this time onwards, at least one extra van and equipment was placed on the road each year to handle growth and demand.
1995- We purchased Carpet Repairs Auckland first “Truck-mounted” machine and clients were being amazed with the quality of the better carpet cleans. All Carpet Repairs Auckland cleaning solutions are now the best available based on international research.
1996 – With the help of a Canadian specialist and engineers, we started improving and manufacturing the “Truck-mounted” carpet cleaner machines. By this time due to popular demand the company was manufacturing, employing, and putting an extra “Truck-mounted” carpet cleaning van on the road yearly.
1999 – We purchased and moved into bigger and better factory premises. We currently operate from at Carpet Repairs Auckland headquarters: 12 Culperry Road,Glendene, Auckland, Thus making the manufacturing of “Truck-mounted” machines easier.
We recorded detailed training tapes on each of Carpet Repairs Auckland specialised services. Graeme wrote a 200 page carpet cleaners manual Mass flooding in Auckland on the 30th Jun. This resulted in the NZ Herald asking Graeme Stephens for an interview regarding the crises. This article appeared in the New Zealand Herald’s front page.
2004 – Early in the year, a computer software developer began developing a customised complete computerised administration system for stream lining booking processes and detailed reports. We started servicing in the Waikato region on RT contact.
2005 – We commenced servicing in the Bay of Plenty region on RT contact. To provide a better service to Carpet Repairs Auckland nationwide clients, a decision to expand throughout New Zealand is made.
2006 – To expand throughout New Zealand without extending Carpet Repairs Auckland cash flow a decision was made to prepare for creating carpet cleaning franchise partnership for areas throughout New Zealand and share Carpet Repairs Auckland specialized carpet & upholstery cleaning industry knowledge service and exclusive equipment.
2 Large trucks are purchased in preparation for better mobility of equipment and mass flooding carpet etc.
Due to popular demand in the Waikato and Bay of Plenty – We then commenced servicing the Wellington/Palmerston North region also. Our carpet servicing software development now completed. Graeme and Mary have developed the company, ready for franchising expanding into areas that we do not yet service.